Frequently Asked Questions
General Information
What areas do you serve?
We provide driver education in Ottawa and Peterborough. Our instructors know the local test routes in both cities.
Are your instructors MTO-certified?
Yes, all our instructors are fully certified by the Ministry of Transportation (MTO) and are experienced in teaching defensive driving techniques.
Do you teach on automatic or manual?
We currently provide lessons on automatic transmission vehicles equipped with dual brakes for safety.
Packages & Payments
How can I pay?
You can pay securely online via Credit Card or PayPal directly from our Packages page. We use secure payment links (Square/PayPal).
Are taxes included in the prices?
No, the prices listed are before HST. The tax will be calculated and added at the checkout page.
Can I get a refund?
Once the theory portion of a course starts, deposits/fees are generally non-refundable. Please review our full school policy for specific details regarding cancellations.
Scheduling & Lessons
How do I schedule my driving lessons?
After you purchase a package, we will contact you (or email you) to coordinate schedules. Lessons are then scheduled directly with your instructor.
What is your cancellation policy?
We require at least 24 hours’ notice for cancellations. Cancellations made with less than 24 hours' notice may be subject to a $50 fee.
How long is a lesson?
Standard in-vehicle lessons are typically one hour long, but we often schedule 2-hour blocks for more effective practice, depending on your preference.
BDE Certification
What is the BDE Course?
BDE stands for Beginner Driver Education. It is an MTO-approved program that combines 20 hours of online theory, 10 hours of homework, and 10 hours of in-car training.
How long do I have to finish the course?
According to MTO regulations, the full program (theory + driving) must be completed within one year from your start date.
Do I get a certificate?
Yes. Upon successful completion, we certify you in the MTO system. This creates a permanent record (Driver’s Licence History) which may qualify you for an insurance discount and allows you to take your G2 test after 8 months instead of 12.